Net Promoter Score®
Get fast answers to the one question that matters most. NPS surveys offer an industry-standard measure that keeps the big picture in focus.
Customer Satisfaction Score
Track satisfaction as you adjust your offerings to be sure customers are happy all along the way.
Customer Effort Score
Be sure your customers have a smooth and easy experience, and identify any snags quickly.
Reputation management has never been so simple! Find out right away who’s happy and who’s not and take immediate action to collect good news or address any issues.
Build your brand beautifully in your customized style to grow brand awareness and engagement with your customers.
Simple logic lets you show or hide follow-up questions to allow deeper questioning of the right target groups based on their earlier answers.
Upload and manage customer lists
Keep your contacts safe in a dedicated management tool, then deliver the right content to each at the right time with filters and scheduling.
Embed questions in emails
Clear and professional-looking email templates deliver questions directly for quick and simple participation.
Give customers a simple and seamless survey experience by including your survey right within your website, newsletter, or preferred placement.
Drill down to the details that matter most so you can improve the customer service experience for every client.
Export data in Excel
Keep your data close with in-platform reporting and export what you need for archiving or additional analysis.
Sync to Salesforce
Comprehensive customer experience management that keeps all your data right where you want it and lets you track everything you want to learn.